11/05/14:06 [Monitoring]
Employee access has been restored. All services are functional and we are monitoring.
11/05/25 14:00 [Identified]
Student access has been restored. Employee access pending.
11/05/25 13:56 [Identified]
Servers were rebooted. Service should be restored momentarily.
11/05/25 13:21 [Identified]
The team has implemented a fix, but we are still seeing slowdowns and unsuitability issues with my.SMU. The team is still working to resolve the issue.
11/05/25 12:35 [Investigating]
OIT is receiving reports of slowness and reliability issues when using my.SMU. Our team is currently working to investigate and resolve these issues as soon as possible. Our apologies for the inconvenience.